Shipping & Returns
Shipping Policy
Shiping Polic
Thank you for visiting and shopping at Third Eye Expressions! Following are the terms and conditions that constitute our Shipping Policy.
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Local Shipping Policy
Eligible Locations - Saginaw, Midland, Bay City.
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*Contact me if you want local shipping but are just outside regions.
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-When using local shipping, keep in mind some products will still be shipped free of extra charge.
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-These products include canvases, prints, tees & collectibles.
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*DO NOT USE LOCAL SHIPPING if you ONLY purchased the products listed above. I cannot personally deliver these items and there will be higher shipping costs.
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-I use a third-party business, Printful, to ship the listed products. They will arrive within 3-5 business days when processed.
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Everything handmade will be right at your doorstep in no time!
Local Delivery will be 1-2 business days.
I highly recommend you choose local shipping if eligible. It is the most cost effective and the fastest for both parties!
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Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If you need to contact Third Eye Expressions now for concerns about the status of your order, email me at shanteljacoby@thirdeyeexpressions.art
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
-USPS First Class Mail Standard
Estimated delivery time
-2-3 Business Days
Shipment cost
-4.50
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Third Eye Expressions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Third Eye Expressions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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International Shipping Policy
We currently do not ship outside the U.S.
Return & Exchange Policy
Refund policy
Our policy is valid for a period of 15 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. Please note that if the period of 15 days has lapsed, we can’t, unfortunately, offer you an exchange.
Exchange requirements
The following criteria must be met to qualify for an exchange:
- Product is defective
- Product is not as described
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange.
Sale and clearance items
Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.
Shipping items
In order to return an order, you must contact us first.
Returns can be mailed to: 909 18th street Bay City, MI 48708. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.
Contact us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
shanteljacoby@thirdeyeexpressions.art
This document was last updated on January 28, 2022